Contact us

Customer Helpline: 0871 522 5050†

For help or information with anything to do with your card including lost or stolen cards.

Online help desk: 0871 522 5050†

If you have any difficulties accessing your account online.

Card activation: 0800 915 2205

To activate your card (Debenhams Credit Card only).

Contact your local store: Click here

General enquiries: 0844 888 3966 or customerservices@debenhamstravelinsurance.com

For a quote or for more information about Debenhams Travel Insurance

Claims: 0844 888 3967 or claims@debenhamstravelinsurance.com

For existing customers to make a claim.

General enquiries: 0800 221 8755

For a quote or for more information about Debenhams Home Insurance

Claims: 0845 218 2688

For existing customers to make a claim.

General enquiries: 0844 573 5975

For a quote or for more information about Debenhams Wedding Insurance

Claims: 0844 412 4296

For existing customers to make a claim.

General enquiries: 0800 326 5494

For a quote or for more information about Debenhams Life Insurance

Claims:

For existing customers to make a claim

General enquiries: 0800 028 7540

For a quote or for more information about Debenhams Car Insurance

Claims: 0870 606 1366

For existing customers to make a claim

General enquiries: 0844 335 0651

For a quote or for more information about Debenhams Pet Insurance

Claims: 0844 335 0651

For existing customers to make a claim